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Issue Date: February 2003

Employers Plan to Pay Performance Bonuses
This article discusses the Bridges to Excellence program that will pay cash bonuses to physicians who meet certain quality targets. The program was started by a coalition of employers and involves doctors in Kentucky, Massachusetts, and Ohio.

New Options for Malpractice Insurance
This article discusses several options being implemented to counter the effects of rapidly escalating malpractice insurance rates. Specifically, the article discusses risk-retention groups and insurance exchanges.

It’s Time to Confront Health Care Reform
This editorial discusses the need for health care reform, arguing that the reform proposals being put forth will not address the problems physicians face: namely, declining reimbursements.

Patient Privacy Deadline Looms
This article discusses the patient privacy requirements of the Health Insurance Portability and Accountability Act and suggests steps physicians can take to ensure that they are in compliance with the act.

California Starts Retreat From HMOs
This article discusses the results of a survey conducted by the Center for the Health Professions at the University of California that found an increasing reluctance of physicians in California to treat patients with HMO coverage. Physicians in California, long regarded as a bellwether for managed care, seem to be now going in a different direction.

Communication, Friendly Staff Build Loyalty Among New Patients
This article discusses several practical steps physicians can take to increase the satisfaction and increase the loyalty of first time patients.

Physician Simplifies Practice, Achieves Greater Satisfaction
In this interview, Keith E. Berger, MD, a gastroenterologist in solo practice in Virginia Beach, Va., discusses his decision to leave a successful five-partner practice to return to being a solo practitioner.

E-mail Benefits Patients, Physicians
This article discusses the increasing prediliction of patients to be able to communicate with their physicians online, as well as the potential this form of patient-physician communication has for revenue enhancement.

Different Views Slow Progress on Patient Safety
This editorial discusses the differing views held by physicians and the public on the high-priority status of medical errors and patient safety.

Consumers Focus More on Quality
This article reports on the findings of the study "Consumers Look at Clinical Quality: Beyond Bricks and Mortar." The study by VHA Inc. involved a survey of consumers' attitudes about health care. Among the study's findings is that consumers are becoming increasingly concerned about the quality of care they are receiving.